Sales Terms

We reserve the right to cancel any orders and refund payment for said order.

Return Policy

All our products are custom for you personally with your logo and design. Therefore we do not accept any returns
unless the problem was created by us.

We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at sales@promotionusa.us with details of the product and the defect. You can send the item you consider defective to:

PMC Wholesale
1665 E Road 2
Chino Valley, AZ 86323
USA

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.

To return the item you purchased, please ship it to:

Pro Motion Custom
1665 E Road 2 S
Chino Valley, AZ 86323
USA

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.